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Privacy Policy
We are committed to ensuring that your privacy is protected. Therefore, if you provide us with personal information, you can be assured that it will only be used in accordance with GDPR, CCPA, PECR and other privacy regulations.
In this policy, we lay out what data we collect and why, how your data is handled and your rights to your data.
We promise we never sell your data: never have, never will.
What we collect and what we use it for
- An email address is required to create an account. You need to provide us with your email address if you want to create a Bernard account. That’s just so you can log in and personalize your new account, and we can send you notifications, invoices, updates or other essential information.
- A persistent first-party cookie is stored to remember you’re logged in. If you log in to your Bernard account, you give us permission to use cookies so you don’t have to log in on each returning session. This makes it easier for you to use our product. A cookie is a piece of text stored by your browser. You can adjust cookie retention settings in your own browser. Cookies that are already stored may be deleted at any time.
- All of the data that we collect is kept fully secured, encrypted and hosted on 100% renewable energy powered server in Germany. The server is owned by Hetzner, a European company. See Hetzner privacy policy for full details.
- All emails are sent using a third-party email provider. Transactional emails and email notifications are sent using SMTP2Go. We have disabled both open tracking and link tracking on all emails sent. See the SMTP2Go Privacy Policy for full details.
- We use Plausible to record website analytics, a GDPR-compliant platform that does not require a tracking cookie and is fully hosted within the EU. See the Plausible Privacy Policy and Data Policy for full details.
- When you write to us with a question or to ask for help, we keep that correspondence, which includes the email address, so that we have a history of past correspondences to reference if you reach out in the future. We use this data solely in connection with answering the queries we receive.
Retention of data
We will retain your information as long as your account is active, as necessary to provide you with the services or as otherwise set forth in this policy.
We will also retain and use this information as necessary for the purposes set out in this policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect our legal rights.
You can choose to delete your account at any time from your account page. All your data will be permanently deleted immediately when you delete your account.
Changes and questions
We may update this policy as needed to comply with relevant regulations and reflect any new practices. If we believe that the changes are material, we'll let you know by sending you an email about the changes.
Write us at contact@bernard.app if you have any questions, comments, or concerns about this privacy policy, your data, or your rights with respect to your information.
Last updated: 23 April 2023